School of Medicine Student Support System
The GMC mandates that Medical Schools provide a support system. There are a number of sources of pastoral and academic support for our students within the School and University. Below is an overview of the sources of support along with their contact details.
Student Services
The University has a mature and established Student Support Service able to offer advice on all aspects of student welfare. For advice and support on any issue, including academic, financial, international, personal or health matters, or if you are unsure of who to go to for help, please contact the Advice and Support Centre, 79 North Street, 01334 462020, [email protected]. https://www.st-andrews.ac.uk/ask-a-question/
Contact information for students requiring urgent support; Need help now?
All matters discussed with Student Support Services will be dealt with in accordance with the University Student Confidentiality Policy.
Chaplaincy
The Chaplaincy team offer support to students and staff regardless of faith or philosophy of life. For more information please see the Chaplaincy Website.
Medical School Support Team (Medsupport)
The Medical School Support Team led by the Medical School Pro-Dean, are an additional source of pastoral support for students.
Medsupport are contactable Monday to Friday within office hours:
Students can email [email protected]
Telephone 01334 463599
Medical Student Support Resources
The ‘Are you ok?’ poster summarises support options available to students. The flyer details what the School of Medicine Medsupport team can help with.
Concerns
Methods of addressing concerns for students with health, welfare, professionalism or academic issues. Further information on the School’s policy on low level concerns can be found here; Health, Welfare and Professionalism policy.
Student Data
A guide covering how any personal student data is held, and potentially shared, by the School can be found here. Further information on the University Privacy and Data protection can be found here.
Personal Tutors
Students are assigned a personal tutor when they start their Medical course and will normally remain with the same tutor until they graduate from St. Andrews. See the policy on Tutors.
Module Controllers and Year Leads will deal with general queries about the courses.
IELLI (International Education and Lifelong Learning Institute)
IELLI is the University’s central point for training and academic support for students.
Third Party Evidence
The School Progress Committee consider applications for S-coding/special considerations and deferrals. You may wish to provide third party evidence to support your application.
Third party evidence can be obtained from a number of different sources. Within the University; Student Services, Disability Services or the Chaplaincy can provide a statement detailing any engagement with them. If you wish to obtain a statement from a university service, you can do this directly or you can contact medsupport with the details and your written consent. Engagement with the medsupport team cannot be used as evidence.
Other examples of third party evidence can include letter headed medical documentation or a copy of your prescription. If you have any questions about what evidence you could consider providing, please contact the Medsupport team.
Your application and all evidence is anonymised by the Medsupport team prior to consideration by the committee.
Requesting Medical Evidence from your NHS GP
If you decide to provide medical evidence for an S-coding, special considerations or deferral application, you will need to request this directly from your NHS GP Practice. You should submit the original evidence to the medsupport team. You will have to pay for this evidence however this is reimbursable up to the value of £35 provided you supply an invoice. You can do this by completing a ‘Student Travel and Subsistence Form’ and submitting to [email protected].