University of St Andrews

Medhandbook

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Learning Technology Team Profile and Management

Remit

The Learning Technology Team in the School of Medicine exists to provide direct support for medical teaching and research activities within the School. The team consists of smaller teams with specialist roles for software development, media production, web publishing and systems support.

The LT Team provide IT hardware, technical induction and systems enrolment for new-starts to the School and are responsible for first-line desktop support for School of Medicine staff. Support extends to use of teaching facilities and specialist School software systems such as Galen.

Galen

The LT Team manages a number of development strands which include Galen, Solas and Simpatient. Software development consultation captures the evolving needs of the School and the team manage support requests through an online ticketing support system called Unidesk.

Web and media

The LT Team can provide digital media assets for teaching and research including videos, still images and graphic design. Research groups who require a public-facing web presence can request websites within the School’s WordPress network, which is managed by the LT Team.

All requests for support or larger services with the LT Team should be made by contacting the team at [email protected] 

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