Getting help – students

 

Students IT support is provided by Central IT services https://www.st-andrews.ac.uk/students/.

There is a help desk for IT in the University Library.

School support can be requested if the problem relates directly to School of Medicine systems

  1. Galen
  2. ePortfolio
  3. MedVu

Before asking for support students are advised to first read the user guides LINK which can be found on the Galen footers.  These are the Galen libraries.

If you have consultated the user guides and still have a problem then you should email your module for support.  eg MD2000.

We cannot guarrantee a reply if students email individual staff members.

Please use your module email for support.

The majority of issues will be resolved by reading the relevant user guide.